Terms and Conditions for Export of Processed Organic Dehydrated Powders

1. Acceptance of Terms

By placing an order with Aswad Exporters (“Seller”), you (the “Buyer”) agree to be bound by these Terms and Conditions. If you do not agree, you may not purchase our products.

2. Definitions

  • “Seller” refers to Aswad Exporters, registered in [Location, India].
  • “Buyer” refers to any individual or entity placing an order for products.
  • “Products” refers to processed dehydrated food powders offered by the Seller.

3. Orders

  • All orders are subject to acceptance by the Seller.
  • Orders can be placed via [specify methods: online, email, phone, etc.].
  • The Seller reserves the right to limit the quantity of Products ordered.

4. Pricing

  • Prices for Products are quoted in Indian Rupees (INR) unless otherwise specified.
  • The Seller reserves the right to change prices without prior notice.
  • All prices are exclusive of applicable taxes, duties, and shipping costs unless stated otherwise.

5. Payment Terms

  • Payment must be made in full prior to shipment unless otherwise agreed upon.
  • Accepted payment methods include [list accepted methods: bank transfer, NEFT, RTGS, cheque, etc.].
  • Any late payments may incur interest at a rate of [specify rate, e.g., 2%] per month.

6. Shipping and Delivery

  • The Seller will make reasonable efforts to ship Products within the specified timeframe.
  • Shipping costs will be borne by the Buyer unless otherwise agreed.
  • The Seller is not liable for delays caused by shipping carriers, customs, or other unforeseen circumstances.

7. Risk of Loss

  • The risk of loss or damage to Products passes to the Buyer upon delivery to the carrier.
  • The Buyer is responsible for insuring the shipment.

8. Inspection and Acceptance

  • Upon receiving the Products, the Buyer must inspect them immediately.
  • Any claims for damaged or missing items must be reported to the Seller within [specify time period, e.g., 7 days] of receipt.

9. Returns and Refunds

  • Returns are accepted only for defective Products or those not as described.
  • The Buyer must contact the Seller to obtain a Return Merchandise Authorization (RMA) before returning any Products.
  • Refunds will be processed within [specify time frame, e.g., 14 days] upon receipt and inspection of the returned Products.

10. Compliance with Laws

  • The Buyer is responsible for ensuring compliance with all local, state, and national laws regarding the importation and use of the Products, including obtaining necessary permits and licenses.

11. Warranty and Disclaimer

  • The Seller warrants that the Products meet applicable quality standards and comply with Indian food safety regulations, including FSSAI requirements.
  • The Seller disclaims any other warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.

12. Limitation of Liability

  • The Seller shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of the Products.

13. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
  • Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of [specify city, e.g., New Delhi].

14. Force Majeure

  • The Seller shall not be liable for failure to perform its obligations due to causes beyond its reasonable control, including but not limited to acts of God, war, strikes, and natural disasters.

15. Amendments

Continued use of the services after changes signifies acceptance of the new terms.

The Seller reserves the right to modify these Terms and Conditions at any time without prior notice.

Privacy Policy for Aswad Exporters

Effective Date: [05/10/2024]

1. Introduction

At Aswad Exporters (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] or engage in our services related to processed dehydrated food powder exports.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and any other information you provide when you place an order or contact us.
  • Payment Information: We collect payment information necessary to process your orders, including credit card details and banking information.
  • Technical Data: This includes your IP address, browser type, operating system, and other information collected automatically when you visit our website.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you regarding your orders, inquiries, and customer support.
  • To improve our website, products, and services.
  • To send you marketing communications, if you have opted in to receive them.
  • To comply with legal obligations and protect our rights.

4. Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors and service providers who assist us in operating our business, such as payment processors and shipping companies.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccuracies in your personal information.
  • Request deletion of your personal information, subject to certain exceptions.
  • Withdraw consent for marketing communications at any time.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy [if applicable].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new policy.

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